CRUISE LINES...ITS TIME TO GET IN CUE!
So many Cruise Lines are birthing every day around the world with new deliverables and they are focusing on newly aligned cullinary upgrades, lodging by niche, concierge services, unique excursions, decorating, design and they are forgetting one element, the area of our specialty, which is in the field of ENTERTAINMENT.
In meeting with executives, we are working diligently to CUSTOMIZE every deliverable and be stewardship oriented in every way.
They are doing things right by creating amazing groups of people who are vocalists, instrumentalists, magicians, historians, comedians and more, but what they are not doing, is quality control. Here is what we mean:
Wouldn't you like to know what your travelers are saying about the entertainment when nobody is around? Wouldn't you like to find out how you can motivate the talent on your ship to be even more productive, relational and include higher levels of performance?
You find our team of professionals sitting in the audience, taking notes and working to improve the overall performance on a regular basis. This quality control is the norm on the best ships worldwide. Lastly, the third party advantage provides an unbiased document your performers will learn to truly appreciate.
We spend time with managers focusing on higher results, more return visitors and audience satisfaction surveys. Our goal is to make your ships run with the highest entertainment values and best practices in the industry.
Think about how much time is spent with training hosts, servers, valets, cabin stewards, butlers, pursers, cooks and more, but what about your talent pool? We invest in great performances and are coaching talent. Training your performers to become better "servants" of your ship, will make everyone have a better cruise experience and return more often. We conduct Entertainment Audits in the lounges, main showroom and on deck where music performers entertain.
The goal is to ensure the turn arounds in performance upgrades happen with precision and excellence.